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COVID-19

UPDATE

Last updated: 4.28.21, 10:00 am

Due to the increasing COVID numbers across Colorado, Pueblo County has been moved to Level Yellow on the COVID-19 dial. Due to the Zoo having 5-Star Certification, the Zoo will be able to operate under Level Blue.   

Please help us to keep the zoo open and continue to practice safe COVID procedures. While we are excited that many are getting vaccinated and we can someday relax all restrictions, the Pueblo Zoo wants to ensure the safety of our animals and our guests.   The Zoo cannot validate the vaccination status of each guest so we are requiring that all guests have a mask on their person to enter the zoo.  Outdoor spaces are generally now OK'd by the CDC however there are places in the zoo that get crowded and also indoor areas.  So, we ask for your cooperation with making sure you have a mask with you at all times and use it in the "mask zones".   

We are 5-Star Certified!

We have received a 5-Star Certification from Pueblo County for going the extra mile to ensure the safety of our customers during the pandemic. We will continue to go above and beyond to ensure your safety with our sanitation processes and observing all precautions necessary. Please do your part to help us maintain this certification by continuing to wear your mask and maintain a safe distance between other patrons.

Protocols and building closures

  • If you are not feeling well, have a temperature, suspect exposure or are awaiting test results, please stay home.

  • ​For the safety of our guests, staff, and animals, face coverings are required to enter the zoo and should be used in the mask zones. (Bandana, scarf, home-made masks, face shield, etc. - Applicable to ages 3 years old and up)

  • Groups must practice social distancing while visiting the zoo by remaining at least 6 feet from other groups. 

  • Credit Card transactions are preferred for admission, cafe, and kiosks.

  • The gift shop is open.

  • Select restrooms/water-filling stations are open. Please use the facilities one group at a time.

  • Benches are limited to promote social distancing.

  • Keeper talks are postponed at this time.

  • Some play structures will be open. Guests are advised to wash hands after usage. Animal food feeders and contact areas are not available at this time.

  • Indoor exhibits will be closed for now. This includes the Discovery Room, EcoCenter, World of Color and Islands of Life. We plan to open indoor exhibits Memorial Day weekend. 

  • Frequent handwashing and sanitizing are recommended.
     

FAQs
  • Are animals susceptible to COVID-19? It is thought that felines (cats), primates and some other animals may be susceptible to COVID-19.  Our zoo takes precautions with all animals and special precautions with those that may be particularly vulnerable to the virus.
     

  • How does a mask keep animals safe?  Our animals depend on our staff to care for them. We have a small staff with little room for absence and illness and we must keep them safe for their own wellbeing and the health of the animals.
     

  • Is a mask required?  Masks are required in order to enter the zoo. If you wish to take your mask off while walking with your family group, you may do so. However, when in close contact with other people who are not in your family unit or in the front building, please put your mask back on.

 
Guest Agreement

Admission to the Pueblo Zoo is contingent on adherence to the rules. Pueblo Zoo may eject a guest for any reason including violation of Zoo rules, illegal activity, misconduct or failure to comply with any and all safety and security rules, laws, ordinances and measures. This includes abiding by safety measures required as a precaution against COVID-19 including but not limited to wearing a face covering (mask), remaining within your defined group and maintaining 6 feet of social distance between groups.

 

By accepting admission through your membership or ticket purchase, you agree to assume and release the Pueblo Zoo from all risks associated with the Zoo and conditions and use of the premises including risk of loss, theft, damage to property or personal and bodily injury including illness due to COVID-19 and hereby acknowledge your permission to use your picture or likeness and waive all residual rights or claims.

Senior/at-risk population hours 

Our senior/at-risk population hours will run on Wednesdays from 9am - 12pm. These zoo hours are reserved for senior guests, pregnant women, and those defined by the CDC as vulnerable or at-risk. If you're not in a CDC defined at-risk population, please respect these hours by coming at a different time. 

Educational Programs
Yes- we are currently taking reservations for field trips!
Please remember:
  • Masks must be worn in mask zones during the course of your visit
  • Groups must be broken down into groups of 10 or less as they travel through the zoo.  Please be sure to plan for enough adult chaperones (1 per 9 students) to accompany your group.  
  • Buildings will likely be closed until Memorial Day weekend.  Check back here frequently for updates.  

The Education Department is currently accepting virtual program requests. 

Programs are available for groups in elementary, middle, and high school classes as well as adult groups looking for educational presentations related to zoos, animals, ecology, and conservation. 

To learn more about our virtual offerings or to request one, please visit our virtual programs page:

https://www.pueblozoo.org/virtualprograms.

At this time, there are no program offerings available for groups at the zoo or offsite (at a school, retirement facility, etc.)  We hope to resume in-person offerings when public health officials recommend to do so. 

Reservations

General zoo reservations for Behind the Scenes and Birthday Parties are currently on hold, but there is wait list! Contact Karen at kmuniz@pueblozoo.org.

 

We are accepting reservations for Private Events. In compliance with ongoing COVID-19 guidelines, guests visiting the zoo, including during private events, are required to wear masks at all times. If you have any questions, please contact Noel at nzant@pueblozoo.org / 719-561-1452 x115.

What can you do?

The best way to protect yourself from the virus is to avoid exposure to it by using the normal health precautions you would take to avoid illnesses such as the flu or the common cold.

  • If you are sick, stay home.

  • Avoid close contact with people who are sick.

  • Avoid touching your eyes, nose or mouth with unwashed hands.

  • Wash your hands often and properly (soap and water, for at least 20 seconds).

  • If soap and water are not available, use a hand sanitizer containing at least 60% alcohol.

  • Clean and disinfect frequently touched surfaces or objects.

  • If you must sneeze or cough and have no tissue available, do so in the inside of your elbow, not into your hands or into the air.

Additional Resources:

3 Steps to a safer community, by State Epidemiologist Dr. Rachel Herlihy

World Health Organization – FAQ

Centers for Disease Control and Prevention

CDC Hand washing Guidelines

 

We hope this information helps you feel more informed as you make decisions for yourself and your family, and we thank you for your continued support.