COVID-19 Update

Last updated: 11.24.20, 11:21 pm

Due to the increasing COVID numbers across Colorado, Pueblo County has been moved to the  Level Red: Severe Risk level on the COVID-19 dial.  This allows the Pueblo Zoo to remain open, but with a limited admission capacity. Generally, the Zoo should be able to accomodate most visitors, but please note that pauses in admissions may be possible at the gate to regulate capacity.  

 

Please help us to keep the zoo open and continue to practice safe COVID procedures through social distancing, wearing masks correctly, and avoiding contact with those outside of your household.

Protocols and building closures

  • If you are not feeling well, have a temperature, suspect exposure or are awaiting test results, please stay home.

  • ​For the safety of our guests, staff, and animals, face coverings are required while visiting the zoo. (Bandana, scarf, home-made masks, face shield, etc. - Applicable to ages 3 years old and up)

  • Groups must practice social distancing while visiting the zoo by remaining at least 6 feet from other groups. 

  • Credit Card transactions are preferred for admission, cafe, and kiosks.

  • Due to capacity limitations, delays are possible. Groups shall be no larger than 10 people. This includes children 3+.  Sunscreen and water are recommended in case of wait times. 

  • The gift shop is open.

  • Select restrooms/drinking fountains are open. Please use the facilities one group at a time.

  • The cafe is now closed for the season.

  • For the safety of our staff and our guests, wheelchairs and wagons are not available at this time.

  • Benches are limited to promote social distancing.

  • Keeper talks are postponed at this time.

  • Some play structures will be open. Guests are advised to wash hands after usage. Animal food feeders and contact areas are not available at this time.

  • Indoor exhibits will be closed for now. This includes the Discovery Room, EcoCenter, World of Color and Islands of Life.

  • Frequent handwashing and sanitizing are recommended.
     

FAQs
  • Are animals susceptible to COVID-19? It is thought that felines (cats), primates and some other animals may be susceptible to COVID-19.  Our zoo takes precautions with all animals and special precautions with those that may be particularly vulnerable to the virus.
     

  • How does a mask keep animals safe?  Our animals depend on our staff to care for them. We have a small staff with little room for absence and illness and we must keep them safe for their own wellbeing and the health of the animals.
     

  • Is a mask required?  It is zoo policy to wear masks to keep our animals, staff and guests safe. We understand that not everyone agrees with this policy. If this applies to you, please consider visiting the zoo at a later date. You may choose to come back in the future when the COVID crisis is at a different phase and our safety policies are adjusted accordingly.

 
Guest Agreement

Admission to the Pueblo Zoo is contingent on adherence to the rules. Pueblo Zoo may eject a guest for any reason including violation of Zoo rules, illegal activity, misconduct or failure to comply with any and all safety and security rules, laws, ordinances and measures. This includes abiding by safety measures required as a precaution against COVID-19 including but not limited to wearing a face covering (mask), remaining within your defined group and maintaining 6 feet of social distance between groups.

 

By accepting admission through your membership or ticket purchase, you agree to assume and release the Pueblo Zoo from all risks associated with the Zoo and conditions and use of the premises including risk of loss, theft, damage to property or personal and bodily injury including illness due to COVID-19 and hereby acknowledge your permission to use your picture or likeness and waive all residual rights or claims.

 

Senior/at-risk population hours 

Our senior/at-risk population hours will run on Wednesdays from 9am - 12pm. These zoo hours are reserved for senior guests, pregnant women, and those defined by the CDC as vulnerable or at-risk. If you're not in a CDC defined at-risk population, please respect these hours by coming at a different time. 

Special Events

We have currently postponed all rentals, Behind the Scenes experiences, large events and birthdays through December 2020. 

 

  • ElectriCritters is still happening as planned. Go to the Event Page for more information.

Educatonal Programs

The Education Department is currently accepting virtual program requests. 

Programs are available for groups in elementary, middle, and high school classes as well as adult groups looking for educational presentations related to zoos, animals, ecology, and conservation. 

Thanks to the generosity of Xcel Energy, we are able to offer 100 virtual programs in the 2020-21 school year at no cost.  The programs are available on a first-come, first-serve basis. 

At this time, there are no program offerings available for groups at the zoo or offsite (at a school, retirement facility, etc.)  We hope to resume in-person offerings when public health officials recommend to do so. 

To learn more about our virtual offerings or to request one, please visit our virtual programs page:

https://www.pueblozoo.org/virtualprograms

Reservations

All general zoo reservations will be postponed or canceled until further notice, including Behind the Scenes, Birthday Parties, and large rentals. If you have any questions, please contact Lillian at lbui@pueblozoo.org / 719-561-1452 x127.

What can you do?

The best way to protect yourself from the virus is to avoid exposure to it by using the normal health precautions you would take to avoid illnesses such as the flu or the common cold.

  • If you are sick, stay home.

  • Avoid close contact with people who are sick.

  • Avoid touching your eyes, nose or mouth with unwashed hands.

  • Wash your hands often and properly (soap and water, for at least 20 seconds).

  • If soap and water are not available, use a hand sanitizer containing at least 60% alcohol.

  • Clean and disinfect frequently touched surfaces or objects.

  • If you must sneeze or cough and have no tissue available, do so in the inside of your elbow, not into your hands or into the air.

Additional Resources:

3 Steps to a safer community, by State Epidemiologist Dr. Rachel Herlihy

World Health Organization – FAQ

Centers for Disease Control and Prevention

CDC Hand washing Guidelines

 

We hope this information helps you feel more informed as you make decisions for yourself and your family, and we thank you for your continued support.

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Pueblo Zoo  • 3455 Nuckolls Ave.  •  Pueblo, CO 81005  

Phone: 719-561-1452  Fax: 719-561-8986

 

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Our mission is to empower people to engage in conservation of animals and their natural habitat.